FAQS
FAQs
RCS (Rich Communication Services) is the upgrade to standard SMS built into the default messaging app on most Android phones. It lets businesses send branded, interactive messages with cards, carousels, buttons, and read receipts, without customers installing a separate app.
No. RCS messages arrive in the same default messaging app customers already use for texts, as long as their device and carrier support RCS. Where it isn't supported, GetSyncPeak automatically falls back to SMS.
Yes. GetSyncPeak lets you run RCS, WhatsApp, SMS, and Voice from the same dashboard and API, so you can route each customer to whichever channel their device supports.
Every RCS message reports delivery and read status back to your dashboard, so you can see exactly when a customer viewed a card or tapped a button and follow up at the right time.
Approval timelines vary by carrier and market. Our team handles the verification submission for you and keeps you updated, so most businesses are ready to send branded RCS messages within a few weeks.

